Respondus lockdown browser use camera full#

Log in as a local administrator with full rights (In System Preferences-Users & Groups, the user account must have 'Allow user to administer this computer' enabled.)ģ.

Respondus lockdown browser use camera how to#

We have a helpful video that shows how to install LockDown Browser on a Mac computer:ġ. Accept all the default prompts to install LockDown Browser.Ħ. Most Learning Management Systems require that you first open a standard browser (Chrome, Firefox, etc.) log in to the LMS, and then use the 'Launch LockDown Browser' button on the quiz summary page.įor Canvas 'Classic' quizzes and Blackboard Learn quizzes, go to your desktop and double click on the 'LockDown Browser' icon (A blue diamond with a gold padlock) to start LockDown Browser. Locate the installer package in your Downloads folder and run it.ĥ. It will be in the form of 'LockDownBrowser-2-0-x-xx.exe' where '-x-xx' is the current version number.Ĥ. It must be the 9-digit number provided to your institution.)ģ.

(Do not use the web address with 'xxxxxxxxx'. Go to '' where 'xxxxxxxxx' is your school's unique 9-digit Institution ID. ( (Windows-Control Panel-User Accounts-'user account'-'Change your account type'-'Administrator').Ģ. Log in as a local administrator with full rights. If problems persist, one possible workaround is to use an external USB webcam.We have a helpful video that shows how to install LockDown Browser on a Windows computer:ġ.

Respondus lockdown browser use camera driver#

In some cases, updating the driver will help. If a camera driver was recently updated on your computer and your webcam has since stopped working with LockDown Browser, consider “rolling back” to the previous version of that driver. Be sure to re-enable your AV software after you finish performing this troubleshooting step.Ĩ. Temporarily disabling the AV software may help to determine if it's playing a role. Sometimes, anti-virus software can interfere with the camera working properly. If the image is detected during the Help Center webcam check, it should also be detected during the pre-exam webcam check.ħ. Never select anything labeled 'splitter' or 'filter.' Please refer to this article. Be sure to actually select the physical internal or external camera. If necessary, you can change the camera during the webcam check via the 'change my webcam' link. Run the webcam check and ensure your camera's image is shown.

Run the system check and ensure your camera is detected.Ħ. Afterwards, click on the 'Help Center' icon in the toolbar.ĥ. Open LockDown Browser, log in, and navigate to a course. Such utilities could be preventing your webcam from working correctly with LockDown Browser.Ĥ. Close down any utilities running in the background such as Dropbox, Skype, Instant Messaging clients, Facebook, BitTorrent, Spotify, and MegaBackup. Once restarted, close down all applications that might use a video camera or webcam.ģ. If the problem persists after doing step #1 above, please restart your computer. On the window that appears, click the button titled 'check for new version.' For Mac, this will read 'check for update.' If a new version is detected, install it to your computer, then try to take your exam again after the install is finished.

Respondus lockdown browser use camera for mac#

For Mac users, this will be a Globe icon. Please exit the pre-exam webcam check, and click the 'i' icon in the LockDown Browser toolbar. When there are warnings of not being able to detect the webcam, or you experience a 'Spinning Wheel' icon (but no webcam image) we recommend students follow these steps:ġ.